Refund Policy
I want you to feel comfortable and informed before booking.
Because this work is prepared and carried out personally for each client, refunds are not available once a service or session has started. Time, attention, and energy are reserved specifically for you, which is why completed or in-progress services are non-refundable and non-transferable.
If you are unsure whether a service is right for you, please feel free to contact me before purchasing.
When a refund may be possible
Refunds may be considered if:
- you paid by mistake
- you changed your mind before I started the work
- a duplicate payment was made
- a live session cannot go ahead and cannot be rescheduled
If a refund is approved, it will be returned to your original payment method within a reasonable number of business days.
Live sessions and rescheduling
If you cannot attend a live session because of illness, a family matter, or another serious circumstance, please contact me as soon as possible. I will do my best to reschedule your appointment.
Questions
For questions about refunds, cancellations, or rescheduling, please contact:
tomas (at) removemagic.com